Job Summary
The IT Risk Manager’s primary responsibility is to provide technical and relationship support in the areas of technology, risk and vendor management for Oxford Bank. This role is expected to collaborate with internal executives and stakeholders, regulatory examiners, and third-party vendors to develop, implement, and audit policies and procedures related to risk and vendor management. This is a highly strategic position that assesses existing policies and procedures and implements updates/changes to adhere to regulatory requirements in the areas of incident management, change management, and vendor management. The IT Risk Manager is also responsible for Business Continuity Plan (BCP) implementation, maintenance, and management for Oxford Bank.

Primary Duties
Responsibilities and projects may include but are not limited to:
• Accountable to manage our relationship with third-party IT vendor.
• Accountable for managing the IT team members.
• Accountable to manage Oxford Bank’s vendor management program, including vendor significance and risk assessments, due diligence documentation collection and tracking, annual vendor reviews, contract negotiations, and all other program requirements.
• Accountable to support specific areas of the business and manage all their vendor accounts.
• Accountable to act as main point of contact regarding vendor relationships.
• Accountable to plan and drive business reviews.
• Accountable to monitor overages, upcoming contract renewals and work with Finance & Procurement teams to prepare for re-negotiation.
• Accountable to closely monitor contract SLAs/KPIs violations and ensure credits are applied.
• Accountable to manage escalations and develop necessary contingency plans.
• Responsible to oversee demand planning and manage to company's fiscal budget/plan.
• Responsible for proposing and/or reviewing day-to-day purchasing operations.
• Accountable to assist as a key stakeholder in the Procurement lifecycle of sourcing, negotiations, internal on-boarding reviews, contracting, PO and payment issuance, vendor management and off-boarding.
• Responsible for assisting in creating and managing audit vendor management policies and procedures.
• Accountable to develop and lead a vendor management roadmap strategy for company's growth and future team members.
• Accountable to lead and facilitate projects relating to technologies and solution enhancements.
• Accountable to analyze business needs and recommend and implement solutions, including building and implementing strategic processes and procedures.
• Risk management policy writing and editing.
• Create, implement, and manage all incident response and change management logs.
• Accountable to troubleshoot technology issues and collaborate with vendors.
• Accountable to manage Oxford Bank’s Business Continuity Plan and execute annual exercise/testing requirements.
• Other duties as assigned.

Qualifications and Skills
• Strong project management and presentation skills.
• Excellent communication skills, both written and verbal; ability to communicate complex technical solutions to management or team members is essential.
• Ability to set priorities, and the discipline to execute to those priorities.
• Self-motivated and detail oriented.
• Must have excellent time management and organizational skills and adhere to deadlines.
• Collaborative and handles constructive criticism.
• Ability to manage multiple initiatives while meeting scope, schedule, cost and quality requirements.
• Ability to maintain a flexible work environment and attitude that adapts to change priorities.
• Experience with software release management, analysis, and testing.

Education and Experience
• Bachelor’s degree in business, accounting, finance, computer science, information systems, engineering, or a related discipline required.
• Prior responsibilities preferred include performing in-depth technical IT risk assessments and vulnerability analyses, recommending, designing and advising on applicable IT controls, regulatory and compliance reviews.
• 1-3 years’ experience in managing a team.
• Experience performing financial and operational internal audits, business process control reviews.

*This position will comply with all BSA compliance laws and regulations including the Bank’s BSA policy and procedure

Additional Information
Department: Information Technology • Reports to: Chief Operating Officer • Travel: Possible
Classification: Exempt • Employment Type: Full-Time • Supervises: Information Technology Department

“Oxford Bank is an equal opportunity employer and is committed to providing equal employment opportunities and an environment free of discrimination and harassment. All employment decisions at Oxford Bank are made without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, veteran or disability status.”